Privacy Policy
A legal disclaimer
At Moon Grooming Lounge, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website or services.
When you interact with our website—such as booking an appointment, sending an inquiry, or leaving feedback—we may collect personal information including your name, contact details like your email address or phone number, appointment preferences, and any other details you choose to share with us. This information helps us provide you with the best service possible.
We use the information we collect to manage and schedule appointments, respond to your messages, send reminders or confirmations, and improve our overall customer experience. If you opt in, we may also use your contact details to share updates or promotions about our services. Rest assured, we do not sell or share your personal information with third parties. The only exception is when we work with trusted service providers—such as booking platforms or website hosts - who assist in operating our business, and even then, only the necessary data is shared. We may also disclose information if legally required to do so.
Keeping your information safe is our priority. We take appropriate physical and digital measures to protect the data we collect and prevent unauthorised access or misuse.
As a customer, you have rights regarding your personal data. You may request access to the information we hold about you, ask for it to be corrected or deleted, or withdraw consent for certain uses, such as marketing communications. To do so, please contact us using the details provided below.
Our website may use cookies to enhance your browsing experience. These small files help us analyze web traffic and tailor content to your needs. You can choose to accept or decline cookies through your browser settings.
Occasionally, our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of those external websites, and we encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with a revised effective date, so we recommend checking back periodically to stay informed.
If you have any questions or concerns about how your information is handled, please contact us at:
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Moon Grooming Lounge
1b E Laith Gate, Doncaster DN1 1JG
moongroominglounge@gmail.com